We read every message.
No ticket queues, no chatbots pretending to be human. Pick the inbox that fits, and a real person on our small team will get back to you.
General Support
Questions about your account, a lost or found report, or how the network works. This is the front door — if you're not sure who to reach, start here.
hello@missingpets.petShelters & Rescues
Interested in connecting your intake system to the network, or want to talk through how automated matching could fit your workflow?
shelters@missingpets.petSee the Shelter PortalVeterinary Partners
Clinics and hospitals looking to offer registration at checkup, or wanting to understand how microchip data flows into the network.
vets@missingpets.petSee the Veterinary ProgramPress & Media
Working on a story about pet recovery, AI matching, or the shelter overcrowding crisis? We can talk data, background, or a direct interview.
press@missingpets.petIf your pet is missing right now
Don't wait on an email reply. Head straight to the app and activate a report — your Smart Tag and the finder scan flow start working immediately. You can browse recent sightings from the community on the live recovery feed while you're at it.
Activate a Report